Showing posts with label crash. Show all posts
Showing posts with label crash. Show all posts

Sunday, September 24, 2017

Battlefield 1 - DirectX Error "GetDeviceRemovedReason" [Workaround]


At first, because of the phrasing of the error, I thought it might be Hardware, namely my GPU (Graphics Processing Unit, the Videocard); but since that was working fine with literally, all other games - playing in longer gaming sessions even [and I know for sure that I wasn't actually physically pulling out my videocard while playing ...I think] - I omitted that possibility (for now) and focused on a potential Software approach, which meant checking configuration...

Looking at the Settings for the game then, I tried reducing everything down to the Lowest Possible Settings; to reduce the load on the GPU and the load in the processing of the game itself. (With lowered settings, there would be less data being streamed from the game, less being extracted from the compressed/encrypted files of the game, less being calculated and drawn, less everything). If there was a problem with how game data was being handled, this might being it to light [note: an issue with integrity of the files would not be detected this way, this is more of a data handling troubleshooting step; integrity of the game files can usually be checked/verified with a Repair/Verify through the game client or if that doesn't help, a Reinstall of the game usually assures accurate game files (barring Drive/RAM file handling (Hardware) issues - which is another tangent/issue altogether, heh) - screenshot of where to run a Repair/Verify of the game files for BF1, below].

Example of the Location of where to Repair the game files in the Origin Game Client, showing Battlefield 1 in 2017
(Click to see Full Size)


Nope. Crash. Error [which I lost the clean Screenshot of, of course - but a version of it is in the Header for this posting - I will add a clear Screenshot of the error window to this post when I can capture it again, if it occurs]. Hmmm.... Since it was a DirectX error (and I am 93.33-repeating-percent-sure that I did not "remove the video card" while playing..), I tried one last thing. Instead of swapping out the GPU to try with something else (a GPU from a friend's PC, for example), which is approaching a Hardware type issue; I tried something else: I changed the DirectX level in the game from DirectX 12 to DirectX11 [this may not have been solely 'my idea' - although I am sure I would have eventually arrived at it as a troubleshooting step, I looked up this error and found many, many locations and sources of others stating they have this issue and encountered this error and I may have read it somewhere, for it to have come up - merely mentioning because I just don't want to take sole credit for something I may not have come up with entirely by myself...].

Example of where to 'Disable DirectX 12' and 'Enable DirectX 11' in the Video Settings, in Battlefield 1
[Hmm, this is more of a Workaround than a 'Fix' for this issue...]
(Click to see Full Size)

Success! I played a good couple of hours this way, with no crashing, closing, freezing, or errors at all - great! After trying it after re-opening the game, rebooting and playing some more, testing it the next day or two after as well, it seemed 'solidified'; changing the DirectX level/version from 12 to 11 seemed to 'solve' the issue [for me, for now].

I think this is more of a 'Workaround' than a 'Fix', since it doesn't solve the issue permanently... there is still something in the game engine or how it communicates with DirectX/Windows/theGPU, which is causing something that is not 'fixed' by this step; but, since it does work to get past the issue, I thought I would share, to help others that may be running into this seemingly-popular problem ('popular' judging from the queries I found about this issue on both the Battlelog forum and EA Support Forums, spanning a few years now..). I hope this works for you, dear reader, as it seems to have done, for me.


[Since this is not a true 'fix' (I do not know if this is permanent nor do I know the actual source/nature of the issue, therefore I cannot say this is a 'fix', imo); I will post this with the title "workaround"...]



Addendum:
Other helpful tips/steps that can possibly help, if the above step does not work (and some additional information), can be found in multiple places on the Battlefield and EA forums, such as this list by a helpful poster named STEEiL:

Sunday, July 16, 2017

It's Not Just You™ - GTAV Launcher Crashing Right After Starting? Here's What Worked For Me... [Notification]

Just a quick notification about GTAV (Grand Theft Auto Five) and how it seems to be crashing after the Launcher downloads an Update of some sort (and after looking it up a bit online, it looks like it's not just me). I'll quickly share some Tips I found from others and which one worked for me in the end - if your GTAV Launcher is crashing every time you try to play the game - don't worry, It's Not Just You™...

The thing that was happening.... oh I don't know maybe
EVERY SINGLE TIME I TRIED TO START THE GAME

Things I tried:

  1. Rebooting
  2. Copying d3d9.dll (eventually trying all of the d3d Libraries, copied to the game folder)
  3. Updating GPU Drivers and Windows Updates (all was Latest already)
  4. Updating RTSS (Rivatuner Statistics Server to Version 7.0.0 (Beta), part of MSI Afterburner)
  5. Download latest Social Club installer and (Re)Install (to the same Location I had it already)


Sunday, June 18, 2017

It's Not Just You™ - Fallout 4 Crashing with NVIDIA's SHARE Game Recorder (Possibly Relating To The High Resolution Texture Pack) [Notification, Text-Only]

Updated 2017-06-19: I found one cause of the crashes with SHARE and Fallout 4 (for me) - The HRTP

Just a quick post to say that, if you are experiencing Fallout 4 CTDs (Crashes To Desktop, where FO4 closes without any messages or anything and you are left staring at your Desktop in Windows), I want to let you know It's Not Just You™ - as I am finding I am experiencing this as well, lately...

I haven't looked into Forums specifically for this, but perusing Forii off and on over the past year or so, where many are talking about Fallout 4 and Crashing, it seems to happen a lot to people anyway, for just about any reason, unfortunately. I myself wasn't experiencing this very much though (gladly), until just recently when playing FO4 again [and spending way too much time building up Settlements instead of getting Quests done], I was testing out different Game Recording Programs and started seeing this happen.

I'm happily playing Fallout 4, getting frustrated at the Building mechanics or shooting some Raiders attacking my Settlement, when all of a sudden, BOOM - desktop image and icons. No message, nothing. Fallout 4 has closed itself instantly. I of course start it up again and begin to see where I last hit QuickSave or the game automatically Saved for me - but this has happened a few times in a row now where BOOM - the desktop greets me and icons appear. No message, nothing.

Wednesday, May 17, 2017

And More: Corel's VideoStudio - Crashing When Using 'Open With' To Import Clips Into VideoStudio [Fix/Workaround]


Just last Month, I picked up version 20 of Corel's recently-updated video editing suite "VideoStudio" (nomenclature "X10") and am having a lot of fun learning what it can do and how to do it all (coming from mainly editing videos with Sony's Vegas 'Movie Studio' line of products [now taken over by MAGIX]). However, I quickly ran into a little issue with importing clips using the "Open With" option in Windows and wanted to share what I found...




Normally, in Windows you can 'right-click' a video file and mouse-over the menu option "Open With..", which brings up a sub-menu of known applications, to 'send' the file to ('opening the file with the chosen application'). Doing this, whichever application you select will startup and the file will be sent to it to work with.


However, doing this with a video clip and VideoStudio x10 I found, every time the program would open up, it would immediately 'crash' (close/stop/etc). Hmm... time for some Troubleshooting! I double-checked that the file in question was not corrupted excessively by playing it, testing it in a couple of video/media players, and even tried a few other clips that were 'known good' (that VS worked with before). Each time, using "Open With...", the Splash Screen for VSx10 would show up and then just as the program itself looked like it was opening, the entire thing would crash and show this message:

Example of the "Corel VideoStudio has stopped working" Error Window Pop-Up
when trying to import a clip into VideoStudio X10 utilizing the "Open With" shortcut in Windows


Tuesday, February 14, 2017

It's Not Just You™ - Mirillis' ACTION Crashing On Startup After 2.2.0 Update [My Issue Fixed with 2.2.1]

Just a quick post, to let those of you using the game and desktop recording application ACTION! by Mirillis know that a few days ago (on February 10th, 2017) the program was Updated to version 2.2.0. I enjoy testing out ACTION! as it has good performance - I purchased a License for it a while back and I want to do a 'Game Recorder Comparison' for The Blog which includes it as 'one of the contestants' here someday "Soon™" - but for now, I wanted to let other users of it know that ACTION! currently seems to be crashing after this latest Update...

Example of ACTION! currently crashing on Startup as of the date of this post.
GFX (GeForce eXperience, my abbrev.) shown in the background as having the Latest Drivers.
Click to see Full Size.

Now, this may only be NVIDIA GPU owners - I recently received a shiny new GTX 1060 GPU for Christmas from Santa and was testing out some game recording applications off and on - and found that ACTION! is crashing. Steam users are talking about it as well, as they seem to be having the same issue [my version of ACTION! is the Standalone version]. *Note, I am not "Joker5", one of the users mentioning this issue, in the Screenshot containing the Steam Activity Feed about it, I did not make a comment on the Feed at this time

While I am sorry to say that I do not have a Solution or Fix at the moment (I usually put "[Fix]" or something similar in the Title if I do), this is just a quick post to let other users of Mirillis' ACTION! know that - if you are having 'crashing-on-startup' issues at this time - It's Not Just You™...




Update 1 (2017-02-14):
I did eventually get the application to start, but it took six tries/restarts to do so. I will Update this post when a more permanent fix/update is known

Update 2 (2017-02-15 AM):
There is a new version of NVIDIA drivers released (378.66 dated 2017-02-13), but after installing them, now ACTION gives an Error 104 about half the time when starting it up... I purchased a Commercial Use License for ACTION a while ago, and made no changes to my firewall (the error is related to those aspects) so this should not be happening. I may contact Mirillis or post in their forum, etc. to see if this is related and/or notify them of this
Example of an Error that was occurring with ACTION version 2.2.0 showing NVIDIA Driver version in GeForce Experience
Click to see Full Size

Update 3 (2017-02-15 PM):
There was just now an Update released for Mirillis' ACTION (version 2.2.1, released today, 2017-02-15)
Update 2.2.1 notification message at the bottom of the ACTION! interface
Click to see Full Size
I have installed this new version and tested it - and it runs without issue - I have closed it an opened it numerous times now, without any problems. Here is a Screenshot of it starting up:

Screenshot of ACTION! version 2.2.1 starting up in Windows (including a wide-angle Desktop Wallpaper I compiled from multiple screenshots, with customized logo, I will make these available in the future)
Click to see Full Size
Using this version now, I went and looked at the Changelog for it (History of Changes and Updates to the program). Here is the Changelog for this version:


It is the first item that I find interesting, as I recently was testing out a 'Razer Surround Pro' audio device that came with my Gamepad - and as a result of porting audio through that device, there are no longer any Audio Devices listed as operational in the Recording tab of sound devices in Windows. Here is what my list of input devices look like now:


I only mention this because it is interesting to me [I wonder how related having no Input Devices was, to the issue I was experiencing (along with others, according to their forum and Steam Feeds), with ACTION - prompting this Update? I don't know the answer, of course, I am not a Developer or Programmer for Mirillis... I am merely thinking out loud. Wondering, heh].

Regardless, if you have run into this issue, it seems to have been solved by this update that 'just' came out - go get it - hopefully it will fix any issues for you too. Way to go, Mirillis - keep it up!



[Personal Note/Declaration: I am not affiliated with Mirillis or any of their products in any way (look at the links, there are no 'affiliate links' or 'tags' in them) and have not and will not receive any compensation in any form, for talking about ACTION here. I am merely a user of their program and wanted to share this information to help others. I have also utilized other similar programs in the past (such as FRAPS and Bandicam, free recording programs like OBS and MSI's Afterburner and more) and will use any of these products in the future]

Tuesday, September 16, 2014

Quick Tip: Archeage Stuck On "Applying"... [FIX]



Happy Launch Day To All Archeageans! [I'm not sure what they would be called... I'm just going to use that word I made up just now, and hope it doesn't offend any of them] Just a Quick Tip to all players of Archeage, especially those of you trying to install or patch the game through Trion's Launcher application and finding it stuck on "Applying..." and your hard drive going crazy, for literally hours on end if allowed to, with no seeming progress - here's one thing that could be causing this:


Applying... Forever


Long Version


While updating Archeage through Trion's game launcher, Glyph, my computer seemed to be almost 'locked up', just sitting there, the progress bar not moving at all. All it said was: "Applying.." and it didn't seem to be making any progress - but my hard drive light was almost solid, it was so darn busy... So, I did a little poking around, and here are some things I found:

Microsoft's Resource Monitor, showing that the CPU usage of Microsoft's Security Essentials executable (MsMpEnd.exe) is not using up much CPU (top set of two green arrows); but it is using up most of the throughput of the hard drive (bottom set of two green arrows). Click to see Full Size

Opening the built-into-Windows Resource Monitor, to see what could be keeping Windows so busy, I saw that the executable MSMPENG.EXE was going crazy. It wasn't hogging the CPU in usage, it was constantly accessing the hard drive, but the drive didn't seem to have problems (the response time was ok, etc) - so that indicates that it probably wasn't the hard drive's fault. Since MsMpEng.exe is part of the Windows Anti-Spyware/Anti-Virus utilities (Windows Defender/Microsoft Security Essentials/etc) I wondered if it was scanning some huge patch/update file that the game was trying to use. 


Windows Explorer, showing the large temporary files that Glyph/Archeage is creating, which seem to be causing problems with Microsoft's Security Essentials. Click to see Full Size

A quick trip to the Temporary Folder of Windows later... and there it was: a few large files, one of them 15GB alone. Well, no wonder everything seems like it is locking up solid. I made the choice to trust Trion, that they weren't doing anything untoward on my system, that they were merely trying to patch their game, and I temporarily disabled Microsoft Security Essentials, which I had installed on my computer. 

Microsoft Security Essentials, showing where to go to Disable the Real-Time Protection (temporarily), so that the Archeage patching done in Trion's Glyph game launcher can continue and complete. Click to see Full Size

'Et Voila' ["And There It Is"]... everything was working again, the patch completes in mere seconds and the game started up... 



Short Version


Part of how the Trion's game launcher Glyph appears to be set up is, it will patch/update Archeage by creating huge temporary files, which at least one virus scanner (Microsoft Security Essentials) chews and chews on forever (scanning the large files slowly). This gives the appearance that 'nothing is happening'. Disabling your anti-virus [in my case, I was running MSE] temporarily, should allow the patch to continue and the game should start soon after...

In my mind, the button wasn't saying "OK" anymore.


While this fix [more of a workaround really, until Trion and/or Anti-Virus Software companies actually fix whatever is causing the problem] is somewhat of a security risk (disabling any security on your system always is), it does appear to solve the issue and allow the patching to continue and the game to run. As long as Trion isn't trying anything 'funny' - which I doubt they would, as it would negatively affect their publicity and possible future income - then disabling your own anti-virus protection, for this one purpose, should be ok [sorry Trion, 'it's not you ..it's me', I am just cautious towards telling others to disable any Security their systems may have]. In the end, I hope it works for you all, as it did for me.


Have fun playing Archeage and See You In The Game!

Saturday, April 28, 2012

Call of Duty: Modern Warfware 3 - The Free Weekend and First Impressions (Feb and April 2012) Text-Only Version


[Currently this article is text-only, with no screenshots. They will be added in the near future (read: after the free weekend)]

Sometime around January/February, 2012:

Greetings all, TheTechnician here and I can honestly say that I have never played MW3 before in my life. This free weekend/demo of the game is my first time playing any other of the COD series besides the first, which I tried on a friend's PC back almost a decade ago, and even then, I only played a short while.

Three main things hit me right away after downloading the free/demo Steam version and starting it up. The first was the game/server matching system. I thought I was playing Left For Dead Joins The Army. Not that it is a bad thing, as most of the decisions were automated, but it was quite different than... oh let's pull a game out of the dark randomly here from hundreds of games... Battlefield3.

There was no huge server list to wade through, no filters to set, no options to play certain maps, no inviting friends to play on your maps with you (at least I didn't see these things at first, perhaps they were Unlockable, as most of the game seemed to be). Two comments about this: one, unlockables aren't bad. They are an attempt to keep people playing (their numbers are then high to submit to shareholders and industry press) and add a freshness to the game, as time goes on and there are 'new' things to find within playing the same game for a time; and two, simplicity isn't bad as well. I can see that this game was made more for Console players (let's try not to start THAT war now) from the beginning as the simplified matchmaking and server choices (no choices at all actually, that I saw at first) make for 'plug-it-in-and-get-a-drink-and-just-play' game starting, which isn't a bad thing either.

Coming from PC gaming (I have played consoles since PONG but only owned a couple such as the NES) it was quite a different feeling, not being able to set how many players I wanted to play with, what maps I wanted to try (if I wanted to limit it to one or two for a while to get used to them), and I can honestly say - as a PC Gamer remember - that I missed that. I felt my army-bootlaces were being tied together for me from the very start and to place a value judgement on it, I didn't really like that there were no lists of options that I could pick through to get the type of game exactly how I wanted. Perhaps I am 'spoiled' as part of The Master Race [according to Console vs PC wars] but to not have all those choices and be forced to play with a small group of people I didn't know in such an intimate (spatially and conceptually, not emotionally) way was.. uncomforting.

Small is the operative word now. Small as in a group of only 8 as in ONLY EIGHT people were present and the game started. That's it? Why didn't it wait longer (since it made me anyway, again no choice) and why only eight? Is that the minimum required to play? /gasp Is that the maximum?

The game started and I was thrust into warfare. I tried to switch weapons scrolling my mousewheel but couldn't. "Only one weapon?" I typed. Noone answered. I ran and sprinted but then I stopped sprinting for some reason. Is my keyboard dying? I'll have to troubleshoot that later... There must be more weapons as it definitely showed more than one thing on the screen at the start, what class did I pick again? I tried hitting some keys such as 'throw grenade' and "2" to switch weapons, ah there we are, feeling more comfortable now, things are getting learned. Wow, this game looks pretty good.

Yes, the game looked good. It was realistic. Nice shadows, detailed textures, this city map I was in looked great. I haven't watched any 'BF3 vs MW3' videos on YouChoob (I try not to watch much gameplay video before playing a game) but if they argure about detail and realism, I would say they are both very similar and both very good.

As I moved around, I felt a bit like I was 'floating' around, gliding on skates as opposed to ...oh I don't know ...some random game like.. Battlefield3. Don't get me wrong I am not complaining, it felt a lot smoother and I remembered right away how COD was based on the QuakeIII engine and when Medal of Honor and Battlefield1942 first came out, crossing over to those games [from Quake3] felt like I was running hip deep in water all the time. I don't know if MW3 is just a really-really-souped-up Quake3 engine, but the smoothness of movement reminded me of it, and it was nice.

***** TIME TRAVEL TO FREE WEEKEND APRIL 2012

That's where I stopped working on that post? Hmm.. well, from what I remember, it was a pretty fast-paced, action-packed couple of days. I only got to Rank 4 but was starting to learn the controls and the game. I even killed a few people. 

My biggest complaint (other than what seemed like the odd never-miss person, I don't like to throw 'that word' for them around) was the scope of the play areas. If the limited number of players gave me a taste I didn't like at the beginning, the limited play space by the end left a lingering, bad aftertaste. Perhaps I am spoiled (am I really using this phrase again?) by the sheer size and huge number of players in BF3 games, but to be put into a little kennel of an area, usually what felt like five rooms together and some open spots (read: small spots with no rooves) was just plain... small. Perhaps it is the limited hardware in consoles holding back programming for any larger scope of gameplay, but whatever it is, you either like it and love the close-quarters action - or you don't, and feel that you were just thrown into a kennel with other dogs, all just itching to fight. At least, that's what I remember...

*****

Fast-forward to the April 2012 Free Weekend of MW3 and... I can't play it. Every time I start it through Steam, my computer reboots itself. Great, now what's the problem? 
"Steam, verify the integrity of your cache."
"Yessir. All files successfully validated, sir."
"Understood.. hmmm."
Well, let's look at some forii and see if anyone else is having "mw3 crashes" or "mw3 reboots computer" problems... "Update your ****" well, thank you very much, I actually have the latest drivers, blahblahwait.. my BIOS. I didn't update that since I upgraded to my sex-core FX with Gigabyte Mainboard! 

Ah, Gigabyte, the gimmick-laden utility-dropping wonder of a manufacturer. Although I will usually say "ASUS" when people ask what to get at the lunchtable, for dependability (Remember Kids, It's Pronounced 'ahh-suhs' As In 'Pegasus', Which The Company Is Named After (sounding more like us-us than ah-sus or the ear-tearing ay-soos)), I also heartily recommend Gigabyte. Feature-packing and ready-to-go, I easily find the Touch Bios utility at the website, which allows BIOS access within Windows and tell it to Automagically Update the BIOS with the latest version found over the internet at the manufacturer's website. Oh, it's done already? 

REBOOT = SUCCESS

The game starts and I can begin to run around and die once more. What's this about Free Weekend = Hackers on the forum I saw? Bah.. too bad, but I'll still try to play some.. It looks like they are doing updates as the weekend goes even, updates are coming down the Steam pipe. [dude, steampipe, get it, dude]

So, for those having crashing issues with the April 2012 Free Weekend of MW3, after making sure all your drivers are up-to-date, update your BIOS through your manufacturer's instructions (will make a post on this in the future) and that should help.


See you in there!

[Screenshots and more to follow...]




Short versions of updating the motherboard bios from our Resident Techie:
  • For Gigabyte: install TouchBIOS, run it and update via the internet for the latest version straight from them.
  • For ASUS (and others): go to the company's website and find your mainboard through models/type/etc and in the Downloads section, download your board's BIOS, latest version. Install and run the manufacturer's update utility (usually on the disc, or dl it from the website) and tell it to update using the file that you downloaded from the company's website.
  • Reboot.

[Back in my day, we took up the phone line to put the handset on the cups and we put the bios updates onto floppies and booted to dos and ran a separate flash utility and prayed and gave scented offerings to the gods that nothing bad happened and we liked it, dagnabbit]