Tuesday, February 14, 2017

It's Not Just You™ - Mirillis' ACTION Crashing On Startup After 2.2.0 Update [My Issue Fixed with 2.2.1]

Just a quick post, to let those of you using the game and desktop recording application ACTION! by Mirillis know that a few days ago (on February 10th, 2017) the program was Updated to version 2.2.0. I enjoy testing out ACTION! as it has good performance - I purchased a License for it a while back and I want to do a 'Game Recorder Comparison' for The Blog which includes it as 'one of the contestants' here someday "Soon™" - but for now, I wanted to let other users of it know that ACTION! currently seems to be crashing after this latest Update...

Example of ACTION! currently crashing on Startup as of the date of this post.
GFX (GeForce eXperience, my abbrev.) shown in the background as having the Latest Drivers.
Click to see Full Size.

Now, this may only be NVIDIA GPU owners - I recently received a shiny new GTX 1060 GPU for Christmas from Santa and was testing out some game recording applications off and on - and found that ACTION! is crashing. Steam users are talking about it as well, as they seem to be having the same issue [my version of ACTION! is the Standalone version]. *Note, I am not "Joker5", one of the users mentioning this issue, in the Screenshot containing the Steam Activity Feed about it, I did not make a comment on the Feed at this time

While I am sorry to say that I do not have a Solution or Fix at the moment (I usually put "[Fix]" or something similar in the Title if I do), this is just a quick post to let other users of Mirillis' ACTION! know that - if you are having 'crashing-on-startup' issues at this time - It's Not Just You™...




Update 1 (2017-02-14):
I did eventually get the application to start, but it took six tries/restarts to do so. I will Update this post when a more permanent fix/update is known

Update 2 (2017-02-15 AM):
There is a new version of NVIDIA drivers released (378.66 dated 2017-02-13), but after installing them, now ACTION gives an Error 104 about half the time when starting it up... I purchased a Commercial Use License for ACTION a while ago, and made no changes to my firewall (the error is related to those aspects) so this should not be happening. I may contact Mirillis or post in their forum, etc. to see if this is related and/or notify them of this
Example of an Error that was occurring with ACTION version 2.2.0 showing NVIDIA Driver version in GeForce Experience
Click to see Full Size

Update 3 (2017-02-15 PM):
There was just now an Update released for Mirillis' ACTION (version 2.2.1, released today, 2017-02-15)
Update 2.2.1 notification message at the bottom of the ACTION! interface
Click to see Full Size
I have installed this new version and tested it - and it runs without issue - I have closed it an opened it numerous times now, without any problems. Here is a Screenshot of it starting up:

Screenshot of ACTION! version 2.2.1 starting up in Windows (including a wide-angle Desktop Wallpaper I compiled from multiple screenshots, with customized logo, I will make these available in the future)
Click to see Full Size
Using this version now, I went and looked at the Changelog for it (History of Changes and Updates to the program). Here is the Changelog for this version:


It is the first item that I find interesting, as I recently was testing out a 'Razer Surround Pro' audio device that came with my Gamepad - and as a result of porting audio through that device, there are no longer any Audio Devices listed as operational in the Recording tab of sound devices in Windows. Here is what my list of input devices look like now:


I only mention this because it is interesting to me [I wonder how related having no Input Devices was, to the issue I was experiencing (along with others, according to their forum and Steam Feeds), with ACTION - prompting this Update? I don't know the answer, of course, I am not a Developer or Programmer for Mirillis... I am merely thinking out loud. Wondering, heh].

Regardless, if you have run into this issue, it seems to have been solved by this update that 'just' came out - go get it - hopefully it will fix any issues for you too. Way to go, Mirillis - keep it up!



[Personal Note/Declaration: I am not affiliated with Mirillis or any of their products in any way (look at the links, there are no 'affiliate links' or 'tags' in them) and have not and will not receive any compensation in any form, for talking about ACTION here. I am merely a user of their program and wanted to share this information to help others. I have also utilized other similar programs in the past (such as FRAPS and Bandicam, free recording programs like OBS and MSI's Afterburner and more) and will use any of these products in the future]