Showing posts with label wow. Show all posts
Showing posts with label wow. Show all posts

Saturday, June 18, 2016

It's Not Just You™ - Battle.Net Issues with Logging In and Updates The Past Few Days [Notification]


Just a quick post to let others know that I am having issues logging in to Battle.Net - well, I don't mean 'just me', sorry, I mean "me too" - as in, lots of people have been having problems the last few days, as seen in places like:

http://downdetector.com/status/battle-net/map/

and

https://twitter.com/BlizzardCS


The Battle.Net Launcher [agent.exe] just kept 'trying' to log in... forever.

Logging in... forever


Eventually it told me that I could only play Offline (error 3801 in my case). It also gave a link to the Battle.Net website for the error (a link is put in the Launcher after it can't connect) which directs you here:

https://us.battle.net/support/en/article/BLZBNTBGS80000011

This seems to be a 'generic' error of "we might be under maintenance but we don't really know"




Once I finally got logged in to the Launcher, it got stuck doing "updates"... Finally, after quite a while, it now seems to be able to function fully - I can open Hearthstone or World of Warcraft, for example - and play those now.

Just letting you know that if you are experiencing problems with Battle.Net, the Blizzard Launcher or their games over the weekend - It's Not Just You™... and once it gets working for you - See You In The Game!


Thursday, November 12, 2015

Quick Tip: 'Fake' Blizzard E-mail Going Around (That Is Actually 'Real')... [Notification]


Although many of you may be able to recognize a "fake" or "scam" e-mail that is not from a company that it 'pretends to be', senders of these types of spam letters ('fishing' for your account information or credit card information, called "Phishing") are getting better and better at it - and it is getting harder and harder to recognize these fake e-mails for many people. However, I wished to speedily created this Quick Tip, to inform others that there is another 'fake e-mail' going around very recently - but this one may actually from Blizzard Entertainment...


Above, is an example of the 'fake e-mail' [with MOAR FLAREZ], that purports to be "from Blizzard Entertainment" - one that I just received myself - and although just seeing this e-mail may immediately scare off most recipients [which is not a 'bad thing' in regards to unknown email], this one may in fact be an actual, informative, notification from Blizzard.

Many are already asking on the Official World Of Warcraft Forums if this e-mail is 'real or not', and according to a Blizzard Representative, there may indeed be some 'house cleaning' going on, for aging accounts - to be more specific, ones that do not have either any full-version (non-Trial) retail games on them, or ones that have not been utilized for a very long period of time. One such related post, by such a representative, is below:


So, there may in fact be some very old, or very unused accounts being notified recently that their accounts may be purged soon. However, since these types of e-mails are mostly [as in 96.333% and up] NOT from Blizzard and are merely "phishing" attempts at getting your account and/or credit card information, some Tips are in order [in my opinion].

Two easy tips that I can give immediately are:
  • Do NOT click on any links, images, buttons or anything else interactive within the e-mail
  • Instead, close/delete the email and go directly to Blizzard.com or Battle.net, by typing in the address yourself, directly into your web browser and access/update your Account from there

By simply using the above two tips, the chances of you going to any 'fake sites' or being 'scammed' is immediately reduced to a much, much lower possibility.

Of course, other measures can be taken; such as deleting the e-mail, not opening it initially (after only seeing the Subject in your Inbox) and obtaining an account Authenticator from Blizzard for your account.


Regardless of the steps you wish you take, I wanted to quickly put this up here, as this is a very recent email distribution [and one that I received myself regarding an old Trial account I had forgotten about], in order to help others... 

Be careful out there, always investigate, if in doubt - and See You In The Game!